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Click 'Get Help' to visit our Parent/Student help page. From there you can browse help topics or submit a ticket to our Technology Support Team.
Get HelpDo you need help accessing your email? Resetting your password? Using Synergy? Click "Staff Help" button for help with these and many other topics.
Staff Helpwith the 4J Technology Department. Click 'Job Search' to browse available positions in the 4J Tech Department.
Job SearchHow Can We Help?
Our Mission
To support the desktop technology needs of schools in order to support the Eugene School District 4J Basic Beliefs and Philosophy. All 4J schools have Technology Support Specialists (TSS) who maintain office hours at certain times throughout the week. Please refer to the TSS Staff List for a complete list of TSS staff and their corresponding work sites.
Helpful Email Addresses
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Student iPads, Laptops | Student Tech Support | sts@4j.lane.edu | ||||
Staff Devices, Classroom Tech, etc…. | Staff Tech Support | 4jdesktop@4j.lane.edu | ||||
Internet, Wireless, Servers |
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District Phones |
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Student Information System |
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Synergy Special Ed Module |
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Email, Calendar |
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Library Question |
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Put in a Help Ticket |
Technology Help for Staff: | 541-790-7777 |
Technology Help for Students: | 541-790-7770 |
4J Staff can search Freshservice, our huge database of knowledge articles customized for 4J! Chances are Freshservice has an article that can answer your technology question immediately.
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