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Eugene School District 4J

Equity. Excellence. Innovation.

Shared Gmail Accounts

Access Shared Mailboxes via Delegation

To open a delegated/shared mailbox in Gmail:

 If you’ve been granted access to a shared inbox (e.g., info@company.com), you can access it like this:

  1. Go to your 4J Gmail and log into your main account.

  2. In the top-right corner, click your profile picture.

  3. You’ll see the shared inbox listed under "Delegated accounts" if access was given.

  4. Click it to switch into that mailbox.

🛠️ To set up delegation:

  • The shared inbox owner must go to:
    Settings > Accounts and Import > Grant access to your account

 

How to Access to Multiple Shared Mailboxes

If you’ve been granted delegation to multiple shared inboxes (e.g., info@, support@, hr@):

  1. Log into your primary Gmail account.

  2. Click your profile picture (top right).

  3. Under "Delegated accounts", click any of the shared inboxes to open it in a new tab.

🔁 Repeat for each shared inbox – each will open in a separate tab.

⚙️ Pros:

  • No need to log in/out of accounts.

  • Emails are separate, preventing confusion.

  • You can send as the shared account, if granted permission.