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Eugene School District 4J

Equity. Excellence. Innovation.

Synergy (Student Information System) Home

Connect to the 4J Network to access the following links. This typically occurs automatically while at work.

Optimize Synergy Performance

  • Resolve many Synergy issues by clearing the browser’s cache. (PDF Needed)
  • Mac users MUST only use these browsers – download Chrome or Firefox.

Synergy Assistance

Teachers using TeacherVUE

Non-teaching Staff using Core Synergy

Freshservice Portal – submit a help ticket

Freshservice Portal – submit a help ticket

 

self-help videos & documentation

 

self-help videos & documentation

 

Special Education Training 

self-help videos & documentation

 

Apply for a Synergy Account

Apply for a Synergy Account

Teachers using TeacherVUENon-teaching staff using Core Synergy
1. Read: Getting Started in Synergy For New TeacherVUE Users (PDF)1. Read: Getting Started in Synergy For New Core Users (PDF)
2. Watch: Basic TeacherVUE Navigation video2. Read: Basic Navigation Guide For Core Synergy
3. Watch: Taking Attendance video for Elementary Teachers or Secondary Teachers
4. Watch: Seat Students in Seating Chart video
5. Watch: Add a Grid Seating Chart video
6. Complete: Synergy Account Application Form3. Complete: Synergy Account Application Form
7. Submit completed application:

 

  1. Scan or save application in PDF format
  2. Go to eugene4j.freshservice.com and submit a ticket to the “Synergy Team” group with the attached application.
  3. Do not fax application – it will not be processed.
4. Submit completed application:

 

  1. Scan or save application in PDF format
  2. Go to the FreshService Portal and submit a ticket to the “Synergy Team” group with the attached application.
  3. Do not fax application – it will not be processed.
 Most Core Synergy users will need training before update access is given. 

Access Databases

 

Databases are accessible using your 4J login credentials. Changes can be made to Train and Test databases to explore concepts without impacting the Production database.

Production Database

Train Database

Test Database

Holds current data. Users make permanent changes daily.

Holds “last week’s” data. Any changes made are overwritten on Saturday.

Holds oldest data. Updated infrequently and randomly at the SIS Team’s discretion.